Complaints & Feedback

At New Square Chambers we work hard to always deliver the very best possible legal and clerking service.

Gaining feedback is important to us, ensuring we are always focused on improving our ways of working.

We also recognise that there may be times when you’re unhappy and wish to complain.

Whatever your situation, the first point of contact will always be our Senior Clerk, Michelle Greene. You can contact her, directly, at


Our complaints policy outlines the ways in which we will investigate and deal with any complaints about the service you receive from our barristers, pupils, clerks or members of staff.

It also explains how this might be escalated to the Legal Ombudsman and Bar Standards Board, if you’re unhappy with how we’ve handled things internally.

Download our Complaints policy


Getting feedback – whether good or bad – is important to us. You are welcome to complete the form below, as well as contacting us directly. We will respond to all feedback as soon as possible.

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